Delete Your Tane Account
You can permanently delete your Tane account and the cloud data linked to it.
Delete your account in the app
If you can access the Tane app, you can delete your account directly from within the app.
Profile / Settings → Delete account
When you confirm, your Tane account and the cloud data linked to it are permanently deleted.
What gets deleted?
When your account is deleted, the following Tane data is permanently deleted:
- your Tane user account
- your cigarette log synced to the cloud
- your usage sessions
- your synced pack, cost, daily limit, day-change time and language settings
This cannot be undone.
If you signed in with Apple, we also try to revoke the authorization between Apple and Tane on the server during deletion.
If you can't access the app
If you can't access the Tane app, you can start a deletion request on the web.
Send us an e-mail using the link below:
This link opens a pre-filled request in your e-mail app; your account is not deleted immediately from this page.
While handling your request, we may need to confirm that the account belongs to you.
We will never ask for a password, your Magic Link, or your Apple or Google sign-in details.
Using Tane without an account
If you used Tane without signing in, there is no Tane account or cloud data on the server for you.
Data from use without an account is stored only on your device. Deleting an account on the web does not affect this local data.
Need help?
If you run into a problem deleting your account:
contact us at support@yunusnalci.com.
For more about how we handle and store data, see the Privacy Policy.